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Why are my Power BI reports not refreshing?

  • Updated

Problem

Cause

Solution

Power BI Reports not refreshing.

(Power BI Reports Processing Error: (503) Server Unavailable)

Failure to connect to the server due to expired credentials.

Update the data source credentials in Power BI.

  1. Log into Power BI.

  2. Go to the OnePlan Workspace. Locate the affected data set (orange icon).

  3. Select the More Options icon (vertical dots) > Settings.

  4. Expand the Data source credentials heading.

  5. Select Edit Credentials for Cds and OData. Update the credentials.

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