Bring in a List Item from ServiceNow into OnePlan

Decode the ServiceNow plan Id.

1. Open a new tab in your browser and type: URL DECODER. Click enter. Select any of the encoders available (we use meyerweb.com).

2. While in a plan (viewing the plan form), copy and paste the ServiceNow URL and paste it in the text box for the decoder. Click Decode.

3. Once the URL has been decoded, look through the text for sys_id=. This will signify the beginning of the plan id. After the = sign begin to highlight and copy this section of the URL until you find the &. This number, &, letter sequence will be the plan id.

Input the ServiceNow Plan Id into the ServiceNowToOnePlan strategy.

1. While logged into OneConnect, navigate to the ServiceNow to OnePlan integration, and click on the schedules button (Calendar icon).

2. While in the schedules area, click on the lightning bolt icon to begin running the strategy. A new window will appear.

3. Paste the ServiceNow plan Id in the item id text field.

4. Click Execute.

Confirm data is coming into OnePlan correctly.

1. Look into OnePlan and locate the plan, and all the relevant information that has been mapped looks correct.