Incremental Database Backups are performed using Azure Backup Services geo-replicated storage system. Backups are stored for 14 days. Daily Snapshot backups are performed for virtual servers. Snapshots are stored for 3 days.
In the unlikely event of a catastrophic failure of a cluster, a replacement cluster will be brought live within 24hrs, and the most recent backup will be restored on this cluster.
If OnePlan chooses to discontinue its online service offering or experiences financial hardship, OnePlan shall 1.) Notify customers 60 days in advance 2.) Deliver all back up and database files will be delivered to the customer and 3.) Provide a functional environment for 60 days.
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