This article explains how to configure the custom types settings for the Jira Epics to OnePlan Plans integration.
Then following video walks through the steps to configure custom types for the Jira to OnePlan integration.
Jira allows users to configure custom issue and epic types. To allow those custom types to sync to OnePlan via the integration, you must configure the integration settings to allow the desired item types.
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Go to the OneConnect integration configuration tab.
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Go to the Integration tab > Jira.
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In the Issue Types field, type in the desired Jira issue types. Separate each type with a comma.
NOTE: The default issue types are Task and Bug.
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To prevent a type from syncing to OnePlan, remove the type name from the field.
If users are using a custom hierarchy, use this setting to map OnePlan Plans to the desired Epic type.
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Go to the OneConnect integration configuration tab.
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Go to the Integration tab > Jira.
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In the Epic Type field, type in the desired Jira epic type.
NOTE: The default epic type is Epic.
Once the Issue and Epic types are configured, continue on to Jira Integration - Essential Settings.
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