This article explains how to configure the custom types settings for the Jira Epics to OnePlan Plans integration.
Jira allows users to configure custom issue types. To allow those custom types to sync to OnePlan via the integration, you must configure the integration settings to allow the desired item types.
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Go to the OneConnect integration configuration tab.
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Go to the Integration tab > Jira.
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In the Jira Issues to OnePlan backlog/schedule field, type in the desired Jira issue types. Separate each type with a comma.
NOTE: The default issue types are Task, Story, Bug and Subtask.
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To prevent a type from syncing to OnePlan, remove the type name from the field.
If users are using a custom hierarchy, use this setting to map OnePlan Plans to the desired issue type(s) like Epic.
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Go to the OneConnect integration configuration tab.
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Go to the Integration tab > Jira.
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In the Jira Issue Plan Level Types field, type in the desired Jira issue type(s). Separate each type with a comma.
NOTE: The default epic type is Epic.
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