Common Microsoft Planner Integration Errors

  • Updated

This article lists and describes common errors that may occur with the Microsoft Planner integration.

 

Insufficient privileges to complete the operation.

This error indicates that permissions are missing from the Entra Application used to connect to Planner.

The approved application permissions must be verified.

If you are using the default application, then look up App ID: 1d5c336b-c056-4d77-87c2-cdd4428b1a68 in Microsoft Entra.

Correct permissions:

 

Lifetime validation failed, the token is expired.

This error indicates that the token of the user logged into OnePlan expired. Log out of Office 365 and log back again.

If that does not help, please clear your cookies after you log out and log back in again.

 

AADSTS900144: The request body must contain the following parameter: 'username'

This error indicates that you checked the "Use integration credentials to connect to Planner" checkbox, but you did not enter the username and password for the service account. Fill out the missing configuration.

 

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