Plan Notifications Has Been Retired — Use Plan Automations The standalone Plan Notifications interface has been retired. The Notifications icon within a plan and the Notifications option in a Portfolio Area’s ellipsis menu are no longer available. Plan-level notifications are now created and managed entirely through Plan Automations.
No action required. The upgrade happens automatically — there is no setup or migration work on your part, and your existing plan-level notifications carry over on their own.
Go here instead: How to Configure a Send Notification Action for Plan Automations in OnePlan
Direct Answer: How to Create Plan-Level Notifications in OnePlan
To create a plan-level notification in OnePlan, build a Plan Automation and add a Send Notification action to it. The standalone Plan Notifications interface has been retired, so Plan Automations is now the only way to configure plan-level notifications. Open the Plan Automations editor from a Portfolio Area (for a notification that applies across plans) or from within an individual plan (for a notification that applies to that plan only), configure a trigger, then add a Send Notification action with your recipients, subject, and message.
What This Article Covers: Plan-Level Notifications
This article is a pointer to the current documentation. The Plan Notifications interface it previously described no longer exists in OnePlan. Use the links below to configure plan-level notifications through Plan Automations instead.
Where to Go Instead: Plan-Level Notifications
To create a plan-level notification:
- How to Configure a Send Notification Action for Plan Automations in OnePlan — the direct replacement for everything the Plan Notifications form used to do, including recipients, subject, fields sent, and message body.
To set up the trigger that sends it:
- How to Configure a When a Field Changes Trigger for Plan Automations in OnePlan — replaces the When a Field Changes notification trigger.
- How to Configure a When a Date Passes Trigger for Plan Automations in OnePlan — replaces the When a Date Passes notification trigger.
- How to Configure a When a Process Step Changes Trigger for Plan Automations in OnePlan — replaces the When a Step Changes notification trigger.
- How to Configure Filters for Plan Automations in OnePlan — replaces the Filters section of the notification form.
To learn Plan Automations from the beginning:
Frequently Asked Questions: Plan-Level Notifications
Q: Where did the Notifications option in my plan go?
A: In OnePlan, the Plan Notifications interface has been retired. The Notifications icon within a plan and the Notifications option in a Portfolio Area’s ellipsis menu have been removed. Create plan-level notifications with a Plan Automation’s Send Notification action instead.
Q: Do I need to migrate the notifications I already created in the Plan Notifications interface?
A: In OnePlan, no. No action is required. The upgrade happens automatically, so there is no setup or migration work on your part — your existing plan-level notifications carry over to Plan Automations on their own. Going forward, create and edit them in the Plan Automations editor.
Q: Can Plan Automations do everything the Plan Notifications interface did?
A: In OnePlan, yes. A Plan Automation supports the same triggers, filters, recipient types, subject, fields sent, and message body, and it can also run additional actions beyond sending a notification. See How to Configure a Send Notification Action for Plan Automations in OnePlan.
Q: Did work plan notifications change the same way?
A: In OnePlan, yes, and they changed earlier. Work plan-level notifications are managed through Work Plan Automations. See How to Set Up Work Plan Notifications in OnePlan.
What to Do Next: Plan-Level Notifications
Start here:
- How to Configure a Send Notification Action for Plan Automations in OnePlan
- Plan Automations Configuration in OnePlan - Guided Workflow
Review the full notifications picture:
- Notifications in OnePlan - Overview
- Notification Variables in OnePlan - Overview
- How to Manage System Notifications in OnePlan (admin)
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