Integrations troubleshooting
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Common Integration Errors
This article lists and describes common integration errors that may occur. These errors are general and can happen with any integration. (Protocol) The communication object, System.ServiceModel.Channels.ServiceChann...
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Common OneConnect Errors
This article provides access to detailed descriptions of common errors that may occur with our various OneConnect integrations. Common Integration Errors Common Microsoft Product Integration Errors Common Azure DevOps I...
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Common Microsoft Product Integration Errors
This article lists and describes common integration errors that may occur with Microsoft products. Integrations that connect to a Microsoft Product including by not limited to: M365 Planner, Power Apps, Tabular Data, Pro...
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Common Azure DevOps Integration Errors
This article lists and describes common errors that may occur with the Azure DevOps integrations. VSTS Connection: Error at (2-6) Response status code does not indicate success: 401 (Unauthorized). at System.Net.Http.Ht...
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Common Jira Integration Errors
This article lists and describes common errors that my occur with the Jira integrations (Epics or Projects) Jira Epics [UpsertEpic]: Make sure 'Project Name (Epic)' field is mapped! The OnePlan plan does not have a v...
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Common Tabular Data and SharePoint Integration Errors
This article lists and describes common errors that may occur with Tabular Data or SharePoint integrations. [ExternalImportCost] These are the Plan External ID w/ failing message during creation. Failure: More than 1 Pla...
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Common Project Online Integration Errors
This article lists and describes common errors that may occur with the Project Online integration. System.Web.Services.Protocols.SoapException [GeneralNotLicensed] (20024): ProjectServerError(s) LastError=GeneralNot...
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Common Dynamics and Power Apps Integration Errors
This article lists and describes common errors that may occur with Dynamics and Power Apps integrations. Error: Invalid URI: The format of the URI could not be determined. This is caused by mapping a large number...
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Common P2MAP Integration Errors
This article lists and describes common integration errors that may occur with the P2MAP integration. ERROR: Unable to create the project, a parent project must be specified through the tree node hierarchy. Please ensur...
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Why is the the “Include in app” toggle in Power BI greyed out on all my Power BI workspaces for all service accounts?
Issue The “Include in app” toggle in Power BI is greyed out on all Power BI workspaces for all service accounts. Cause Microsoft released an update to Power BI that controls inclusion in Apps from the main scre...
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Why is the “Include in app” toggle in Power BI is greyed out?
Issue The “Include in app” toggle in Power BI is greyed out. Cause There was an update to Power BI that was deployed 08/24/2022 and you can no longer control inclusion in Apps from the main screen. Solutio...
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Why are my Power BI reports not refreshing?
Problem Cause Solution Power BI Reports not refreshing. (Power BI Reports Processing Error: (503) Server Unavailable) Failure to connect to the server due to expired credentials. Update the data source c...
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Why is Committed Effort not synching from the OnePlan Resource Plan to the Committed Effort field in the project General tab? (Power Apps)
Problem Cause Solution Committed Effort is not syncing from the OnePlan Resource Plan to the Committed Effort field in the project General tab. Committed Effort and Percent Complete fields are using incorr...
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Is it possible to utilize filters on the SynchLookups strategy? (OnePlans Plans and SharePoint List Integration)
At this point in time, filters will not work on the SynchLookups strategy. The SynchLookups strategy should only be used when bringing in values from a single choice list from SharePoint into a blank (empty) OnePlan Choi...