Service Notifications

Update – July 29, 2026 – 3:25 PM PSTPermanent Fix DeployedOnePlan has successfully deployed the permanent corrective actions for the issue that affected the OnePlan REST and OData APIs. We have continued to monitor the en...

Update – July 23, 2026, 1:00 PM PSTMicrosoft has confirmed that the Azure service issue has been resolved, and services are now operating normally.We have verified that the impacted functionality is working as expected. M...

Update – 08:15 PM EST, May 15, 2026The issue has been resolved, and the us.oneplan.ai environment is now fully accessible.Early next week, we will work with Microsoft to implement an updated process to ensure this does no...

Some of our OneConnect IP addresses will be changing in June 2025.   Please review the potential impact on your firewall IP whitelisting and take any necessary action.   Impact The following domain names will have IP chan...

Summary: 10/17/23 4:16PM EST: The OnePlan team discovered an issue where embedded Power BI Reports would not allow users to log into Power BI, nor display reports in OnePlan dashboards and PowerApps environments. We belie...

Summary: 8/30/2023 5:45 PM EST - Microsoft has resolved 99% of the issues.  OnePlan Australia (au.oneplan.ai) is now functioning correctly.  We will continue to monitor the situation closely to ensure the service remains ...

On December 9, 2021, Apache released a security advisory addressing a remote code execution vulnerability (CVE-2021-44228) affecting its Log4j Java-based logging utility. For more information on the LogJ4 vulnerability, ...